We’re here to listen and to help. You can send us an email through our convenient contact form and a customer support representative will get back to you as soon as possible. You can also visit our Frequently Asked Questions page. If you would like to speak directly with a customer service representative, please call 855-MYEBLOX (855-693-2569), Monday-Friday, 8:00 am - 4:30 pm CST.

Instruction Manuals

E-Blox product manuals are available online at www.myeblox.com/products.

Service and Repair

Please call us at 855-MYEBLOX (855-693-2569) or email our support staff at support@myeblox.com. All E-Blox products come with a complete 2-year warranty against manufacturer defects or malfunction.  Please retain your original receipt or proof of purchase to obtain warranty parts or service. 

Troubleshooting

Refer to the beginning of your instruction materials for troubleshooting techniques. If you are still experiencing a problem, please call us at 855-MYEBLOX (855-693-2569) or email our support staff at support@myeblox.com.

Order Replacement Parts & Additional Parts

You can find additional parts in our single pieces section of our website. To request replacement parts, please call us at 855-MYEBLOX (855-693-2569) or email us at support@myeblox.com.

Product Safety

All E-Blox products are tested by independent third-party testing labs and pass all applicable tests pertaining to ASTM F963, CPSIA, CPSC and FCC regulations. For further details, please visit our Product Safety page.